Privacy Policy

Last Updated: July 15, 2025

Effective Date: July 15, 2025

1. Introduction

Welcome to Museverse (“Museverse,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring a safe, transparent experience for all users of our immersive music learning platform. This Privacy Policy explains how we collect, use, store, and protect information when you use Museverse on Meta Quest and other supported XR platforms.

By using Museverse, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our app.

2. Information We Collect

2.1 Information Stored Locally on Your Device

All Museverse data is stored locally on your Meta Quest device:

Learning Progress Data:

  • Lesson completion status
  • Quiz and exercise scores
  • Time spent on activities
  • Instrument preferences
  • Learning pace and patterns
  • Day streak count (consecutive days of app usage)

This data never leaves your device and is not transmitted to any servers.

2.2 Information from Meta Platform

When you use Museverse through Meta Quest, Meta provides us with:

  • Meta User ID (anonymized identifier)
  • Display name (if you choose to share)
  • Achievement data
  • Purchase history for Museverse content only

This information is provided by Meta according to their platform policies and is used solely to enable app functionality.

2.3 Information We Do NOT Collect or Transmit

  • Personal information (names, email addresses, phone numbers)
  • Age or demographic information
  • Account registration information
  • Real names or usernames (beyond Meta display name)
  • Location data
  • Biometric data
  • Voice recordings
  • Camera recordings
  • Personal photographs
  • Payment information (handled by Meta Store)
  • Data from other apps on your device
  • Educational institution information
  • Any data stored locally is never transmitted to our servers

3. How We Use Your Information

3.1 Local Data Processing

All learning progress and day streak data remains on your device and is used solely to:

  • Track your progress through lessons
  • Display your achievements
  • Maintain your day streak count
  • Customize difficulty based on past performance
  • Remember your instrument preferences

3.2 Meta Platform Data

Information provided by Meta is used only to:

  • Enable app functionality within the Meta Quest ecosystem
  • Process in-app purchases through Meta Store
  • Display achievements in Meta’s system

4. Data Sharing and Disclosure

4.1 We DO NOT transmit, share, or sell any data

Since all progress data is stored locally on your device and never transmitted to our servers, we cannot and do not share this information with anyone.

4.2 Meta Platform Integration

The only data exchange occurs between your device and Meta’s platform services for:

  • Enabling app purchases
  • Achievement synchronization
  • Basic app functionality

This data flow is governed by Meta’s privacy policies and platform requirements.

5. Data Storage and Security

5.1 Storage Location

  • All progress data is stored exclusively on your Meta Quest device
  • No cloud storage or external servers are used
  • Data remains under your direct control

5.2 Security Measures

  • Data is protected by Meta Quest’s device-level security
  • No data transmission means no interception risk
  • Access controlled by your device settings and permissions

5.3 Data Retention

  • Progress data remains on your device until you delete it
  • Data persists between app sessions
  • Uninstalling Museverse removes all associated data

6. Your Rights and Choices

6.1 Access Your Data

All your progress data is stored locally on your device and can be viewed within Museverse at any time.

6.2 Delete Your Data

You can delete all Museverse data through your Meta Quest system:

  • Go to Meta Quest Settings
  • Navigate to Storage
  • Select Museverse
  • Choose “Delete App Data” or “Uninstall”
  • This will permanently remove all progress and day streak data
  • No fee for deletion
  • Data deletion is immediate and irreversible

6.3 Data Control

  • You have complete control over your data since it’s stored on your device
  • No data leaves your device to be stored elsewhere
  • Uninstalling the app removes all associated data

7. Children’s Privacy

Museverse is designed for users of all ages, including children in educational settings.

7.1 For Users Under 13

  • We do not knowingly collect any personal information from users of any age
  • The app operates without requiring any personal data
  • Progress data is stored locally on the device
  • No social features or communication capabilities

7.2 Parental Controls

  • Parents can clear progress data through device settings
  • No personal information is collected to review or delete

8. International Data Transfers

Since all data is stored locally on your device and never transmitted to servers, there are no international data transfers. Users worldwide can use Museverse with the assurance that their data remains on their own device.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify users of material changes through:

  • In-app notifications
  • Email (if provided)
  • Prominent notice on our website

Continued use after changes constitutes acceptance of the updated policy.

10. Third-Party Services

Museverse may contain links to third-party educational resources. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

11. California Privacy Rights

California residents have additional rights under CCPA:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of sale of personal information
  • Right to non-discrimination

12. Contact Information

For privacy-related questions, concerns, or requests:

Email: [email protected]

Mailing Address:

Museverse Labs Inc.

1111B S Governors Ave STE 3214

Dover, DE 19904

USA

Data Protection Officer:

Robin Spottiswoode

[email protected]

13. Compliance and Certifications

Museverse complies with:

  • General Data Protection Regulation (GDPR)
  • Children’s Online Privacy Protection Act (COPPA)
  • California Consumer Privacy Act (CCPA)
  • Meta Developer Data Use Policy
  • Educational privacy laws (FERPA for US schools)

14. Cookie Policy

Museverse does not use cookies or similar tracking technologies in the VR/AR app. Any website associated with Museverse will have a separate cookie policy.

By using Museverse, you acknowledge that you have read and understood this Privacy Policy.